Returns & Exchanges

At Hey Rooted, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all unused and original-packaged items. If your purchase doesn't perfectly fit your space, we are here to help facilitate a seamless exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.